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Tag: starbucks

Customer (No) Service

Posted on December 26, 2017December 27, 2017 by James

I never thought I would be any good in the service industry, but after working for a time with Starbucks, I quickly discovered that I was actually pretty good at it. I loved the customer interaction, getting to know them and their drink, and bringing a little bit of coffee joy to people each day.… Continue reading

No decaf @ SBUX?

Posted on January 28, 2009 by James

Thankfully this latest decision by Starbucks to stop brewing decaf coffee after 12PM doesn’t affect me. I am amazed that the savings that are being projected over the next 9 months is $400M (that’s million)!

people will forget what you said, people will forget what you did, but people will never forget how you made them feel

Maya Angleou

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