Sprint Playing Games?

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Sprint has this new deal for existing customers where if you have had you cell phone for more than 18 months and it has been at a rate of $34.99 or higher during that time, then they will offer a $150 mail-in rebate on a new phone.  The catch?  You have to pay full price for the phone first, and then wait 6-8 weeks for a check to come in the mail. The question? Why?  Why not just offer instant rebates to customers and keep us happy?  The answer, because (i) they don't get to generate the interest on your payment during the time that you are waiting for your rebate; (ii) some customers won't bother with applying for the rebate; & (iii) that would be too sensible, and good customer service, so why bother doing that?

James

James Nunn keeps himself busy running his business, volunteering when possible, hosting exchange students, sticking his nose into social issues but is generally considered a good guy. He loves to keep track of things using technology. He has a waning social media presence and is an occasional blogger capturing life's little (and big) moments. He was born in Australia, but now lives in New Orleans, Louisiana (USA) with his husband and two dogs.